Resident Services

Island Living with the Amenities of a Resort Community

View MasterPlan

Visit Bigwin Island

Taking Care of your Cottage

We strive to offer you the “peace of mind” of knowing your cottage is looked after when you are not there, combined with the luxury of arriving at your cottage with nothing left to do but relax.

Bigwin maintains a carefully screened data base of trustworthy and reliable service providers who can deliver a host of services, customized to meet the needs and scope of your requirements. 

These services include: 

  • Gardening and Landscaping
  • Irrigation
  • Pest Control
  • Clean up and Garbage Removal
  • Tree Maintenance and Removal
  • General Handymen
  • Spa Maintenance
  • Interior/Exterior Painters
  • Plumbing, Electrical and HVAC
  • Maintenance and Repairs
  • Dock Maintenance and Repairs
  • Boat Refuelling, Maintenance
  • Repairs and Storage
  • Computer and Electronic Services

“Peace of Mind” Program

Bigwin Island is pleased to provide valet and concierge style service to our residents the minute they arrive. We are here to help you embrace and enjoy all the Island and surrounding Muskoka community have to offer. Typical feature and services include…

Mainland Parking

Conveniently located on the south shore of Lake of Bays at a facility owned by the Golf Club, known as Norway Point. The Gatehouse facility ensures secure parking, 24 hour surveillance, along with friendly staff to greet and assists you on to the island shuttle ferry or your own boat.

Mainland Docking

Provided at the Norway Point facility for residents to use for short term boat parking. This ensures convenient and flexible ease of access for island residents to go into town, meet friends and guests or facilitate pickups and deliveries.

Boat Valet

Provided by the Club to allow residents the option of having their own personal boat waiting for them when they arrive at Norway Point. The Club can also assist owners when it comes to facilitating, service, repairs and boat storage.

Dock to Dock Shuttle

Service can be arranged through the Golf Club to have you or your family and guests shuttled directly between your cottage and the mainland parking facility.

Concierge Services

Provided to look after your “to do list” making sure everything is ready for your arrival.  Online ordering & delivery of groceries, beverages and other weekly specials offered by the Club’s food and beverage department.

Cottage Catering

Professional Staff at the Club can provide a variety of culinary entertaining services, ensuring you and your guests enjoy a worry free special event or function in the comfort of your own cottage. Imagine intimate dinner parties, Hors D’oeuvres served on your dock or a classic cottage brunch.

Community Communications

Up to date information on Island and local events, with reservations assistance for area activities and other special services. Regular newsletters and access to Owners website with important news and links.

While you are Away

When you are not at your cottage, you want the peace of mind of knowing that your vacation home is safe and secure. Bigwin can help provide the following services while you are away.

  • Security and Cottage Watch
  • Cottage Opening and Closing
  • Vendor Access

Vendors and service providers who appear on our referral list have met the rigorous quality standards established by Bigwin. We regularly seek resident feedback to ensure that only the highest quality vendors are referred to our cottage owners.

Imagine arriving at your clean, impeccably maintained cottage to find the steaks waiting in the fridge to be grilled, the beverages chilling, fresh flowers on the table and everything ready for you to kick back and enjoy your cottage with family and friends.

Resident Services
Resident Services